Tuesday, December 18, 2007

Notebook replacement from Dell

I finally got my notebook replaced by dell. I bought this Dell notebook three years ago and it was having problems every often. In these 3 years, Dell replaced my hard-disk, DVD drive, processor fan and heat-sink, LCD screen and charging adapter. Now they wanted to replace my motherboard because of the problem. I refused to let it happen and asked them to give me a permanent solution to this time-waisting routine every six months. I asked them to either replace my notebook with another model, or to "tell me their office address so I could shift my home near them so that they can come everyday to my house to repair my notebook" :) This suggestion had the desired effect and they resorted to replacing my notebook. I did many upgrades to the free notebook they offered me and hence I got 2 GB ram, 160 gb hard-disk, bluetooth, integrated camera and metallic blue cover in 250 euros extra. The new notebook i got is an AMD Turion X2 TL-58 (Insprion 1521) with 15.4 inch wide-screen display and 3 years service warranty. I have formatted and packed my old notebook and waiting for the delivery service to pick it up. Dell Inspiron 1521

4 comments:

Hani said...

u knw sometimes its just a mere luck that u get stuck everywhere even though same situation is perfect for the other mate....i wish u good luck with your new lappy and hope it wont give u much pain as last one did

Anh said...

Hi, i am student in saarbrücken. My display of dell notebook inspi 640 suddenly iis very dark. I think it was damaged. I want to find a Dell store in saarbrücken but I can not. Could you give me some information as i am a international student so I don't know much about dell system in germany. I found your blog by google. Many thanks in advance. My email address: anhfit at gmail.com

Yasir Niaz said...

You should call the free helpline number of dell 0800-3355661. They speak English. Dell usually has no stores in Germany. They'll either come to your home to repair it, or ask u to send it to them. Note down your "Service Tag number" and sit with a "four-mouths screw driver" and your notebook before calling them. :)

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